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Baggage insurance

  • Compensates for delayed and lost luggage
  • Offers protection against card fraud
  • Quick and easy claims settlement

What is baggage insurance?

Baggage-related coverage under travel insurance is commonly known as baggage insurance or luggage insurance. Travel insurance can help you in situations where your checked-in baggage getting lost during your trip. It financially cushions you if your baggage gets lost or damaged during your trip. It ensures you are not left stranded without essentials. It also helps replace your items without bearing the entire financial burden. It makes your trip less stressful in the face of unexpected mishaps.

Features of baggage insurance

Here are some salient features of luggage insurance:

Loss of checked-in baggage

You get pro-rated pay-out for pieces of baggage permanently lost whilst under the custody of common carrier vis-a-vis pieces of baggage that were checked-in.

Damage to baggage during transit

You get a fixed pay-out in case of damage to your checked in baggage(s) while it is entrusted to the common carrier/public carrier.

Delay of checked-in baggage

You get a fixed pay-out in case the checked-in baggage is delayed beyond the period specified in policy certificate.

Why buy a baggage insurance policy?

Baggage insurance, under travel insurance, is useful because it offers several benefits. These include:

1

Protection against loss

While traveling, the risk of your baggage getting lost or stolen is always present. The risk is enhanced during transit at busy airports. A luggage insurance policy covers the cost of your belongings if they go missing. This ensures you don’t have to bear the financial brunt during stressful situations.

2

Help replace essentials

If your baggage is delayed and doesn’t reach you on time, it can disrupt your entire travel plan. Baggage insurance often includes cover for emergency purchases. This way, you can continue your journey without unnecessary stress or spending from your pocket.

3

Boost confidence

Knowing that your baggage is covered allows you to travel with fewer worries. Whether you’re heading out for a business trip or a holiday, insurance takes one more concern off your list. It lets you focus more on the journey and less on the what ifs.

Things to consider before buying baggage insurance

You need to consider these things before buying luggage insurance:

Travel insurance inclusions

  • Inclusions
  • Exclusions

The inclusions under luggage insurance are:

  • Loss of checked-in baggage
  • Delay of checked-in baggage
  • Smart delayed checked-in baggage
  • Damage to baggage during transit

It’s essential to know the exclusions under luggage insurance. Baggage insurance generally doesn’t cover:

  • Any loss or damage of contents, including valuables and personal money (cash) of the checked-In baggage
  • Losses arising from any delay, detention, confiscation by customs officials or other public authorities
  • Loss of the checked-in baggage sent in advance or souvenirs and articles mailed or shipped separately
  • Loss/damage to any electronic data or software
  • Loss/damage caused by mechanical or electrical failure, breaking of brittle articles, activity of moths, rodents, etc

How to buy baggage insurance?

As luggage insurance is a part of travel insurance coverage, you get it when you buy travel insurance. To do so:

  • Go to our official website by clicking here. This is where you can access all our insurance offerings and services.
  • Once on the homepage, locate the main menu and click on the ‘Travel Insurance’ option. This will take you to the section dedicated to travel-related insurance plans.
  • Select the type of trip you’re planning – either a Single Trip or a Multi-Trip. Then, choose your travel destination by selecting the appropriate geography and country.
  • Enter the date you plan to start your journey along with the date you expect to return. This helps determine the coverage period.
  • After entering all necessary travel details, click the ‘Continue’ button. This will take you to the next step in the policy purchase process.
  • Carefully follow the on-screen instructions to complete the form and make your premium payment. Once the transaction is successful, you’ll receive your policy.

Baggage insurance: Claim process

To make a claim, contact our 24-hour helpline number for assistance and registering your claim:

  • In USA & Canada (Toll Free) +1 844 871 1200
  • Rest of The World (Call Back Facility) +91 124 449 8778
  • National Toll-free Number: 1800 102 5721
  • Fax Number: +91 124 4006674
  • Email Address: icicilombard@falck.com

You can also login to the e-claim link as provided by the company details of which will be mentioned in the policy document or updated on the website.

Frequently asked questions on baggage insurance

Is baggage insurance included in travel insurance?

Yes, baggage insurance is often a component of travel insurance. In fact, it's one of the vital components of a travel insurance policy.

How much compensation can I get for lost luggage?

Compensation limits vary by policy. However, insurers often set a maximum limit per item and an overall cap for the claim.

Do I need luggage insurance for domestic travel?

While it's more common for international travel, it can still be useful for domestic trips if you're carrying important belongings.

How do I file a baggage insurance claim?

Contact your insurer as soon as possible, submit the required documentation, and follow the claim process. Nowadays, most insurers have taken the claim process online.

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