We at ICICI Lombard believe that technology is an integral part of everything we do and it can help us keep our promises we make to our customers. The reason being, technology not only makes our processes streamlined and simpler, but also helps us develop innovative,first-to-market products that is breaking grounds in car insurance. And that in its natural course has brought us to the forefront as a people-first brand. We understand that in the hour of need, customers always look out for people, not technology. That is why we use technology, not as the primary solution or the mode of communication, but as an enabler for our employees to help our customers whenever they need it. 

Our employees have brought in their up-to-date technological expertise to develop innovative features like Instaspect, AI based claims approval, Woman Assist that make our customers' lives much easier. We are grateful to have a family of employees who understand and imbibe our philosophy of keeping promises thoroughly. And they always go to any length to translate the philosophy into our services.