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Motor Insurance

Customer Reviews

Sujeet

  |   26 Oct 2016

Good service provided by ICICI Lombard. Very easy and good value. The team provided great help and guided on every step to complete the transaction. Very good insurance company.


Prabhakar Kumar

  |   13 Oct 2016

The team at ICICI Lombard was really helpful. I appreciate all their efforts.


Rajeev

  |   17 Sep 2016

ICICI Lombard staff is very friendly. I appreciated all their services and more importantly time, while they were helping me out with my motorcycle insurance.


Aravinth

  |   07 Sep 2016

I have bike insurance with them and its very good.I am continuing with them for past 3 years.


Shivkumar Lakshman

  |   30 Apr 2016

The team was very helpful and took me through the whole process of getting me a new policy as my earlier one with ICICI Lombard had expired. Appreciate the patience and service provided by them.


Pavan Kumar

  |   30 Apr 2016

The team has been a great help for me to renew the policy, guided me at every step and helped me to understand all the queries that I had. Thanks a lot!!


Tharun Emmanuel

  |   30 Apr 2016

I had a conversation with your motorcycle insurance team, and I am entirely satisfied with their patience and response to my queries. Thank you ICICI Lombard.


Gopakumar Gopalakrishnan

  |   30 Apr 2016

Was trying to renew my two wheeler policy through the website but was facing problems to get it done. The team was kind enough to assist me to get my policy renewed. There should be more people like them to assist the customers. Keep up the good work guys. Way to go.


Rekha Nair

  |   30 Apr 2016

Your employee helped me with all the information/options for renewal of my policy which was done with much ease. Keep it up.


Kushal Tikmani

  |   15 Apr 2016

Nice work from your team. They were there with me for the entire duraton of the call explaining me the process and the policy. Really liked them and ICICI Lombard as a firm.


Jonas Suganthan

  |   15 Apr 2016

I had an issue with my existing two-wheeler policy. My previous interactions with your customer service team were unsatisfactory. But today, I spoke with them and they did an excellent job in clarifying all my doubts and sorting out the discrepancies. They also guided me clearly, explained all the terms and conditions patiently and facilitated a smooth renewal of my policy. People like them are an asset to your company.


Maheshwar Mohan

  |   15 Apr 2016

Hi, I had a good experience calling up the toll free line as I was facing an issue to renew my bike insurance. The team took care of the request and solved it promptly. Thanks for the support.


Sandeep Verma

  |   15 Apr 2016

Your team is very co-operative, they guided me at every point as well as had lots of patience. I really appreciate it.


Ranjish Ravindran

  |   15 Apr 2016

The team helped me in renewing my two wheeler insurance and were kind in solving the issue which I faced during renewing it. They explained nicely about the policies of the company. Thanks anyways, have a great day!!


Swapna K

  |   15 Apr 2016

The team has explained and convinced me to renew my insurance policy with ICICI Lombard. They were clear in all queries which customer needs answered. Thank you for your kind information and helping me to do the renewal smoothly.


Ramizraj Modi

  |   15 Apr 2016

This feedback is for your two wheeler team. They have helped me very well through my policy related query and in the entire process. All the help is highly appreciated. Thank you.


Diptirani Mahanta

  |   15 Apr 2016

I spoke to your team. All my queries got resolved in one shot and I was able to make payment for my insurance. Thanks a lot to them. Very helpful and I am satisfied a lot


Sandesh Sawant

  |   15 Apr 2016

Thanks a lot to your team. They helped me a lot for renewal of my policy. Great support. Keep it up. Great job.


Puneet Kumar

  |   15 Apr 2016

Thanks to the team for giving the detailed product information and renewing the policy for me.


Srinath Canumalla

  |   15 Apr 2016

Appreciate the help given by your team over phone to get two wheeler insurance done online. Thanks.


Sapna Kumari

  |   15 Apr 2016

The team has guided me in a well manner. But I have some disappointments, as you do not receive payment from HDFC Diners club card, every year I am not able to see the link for renewal, lots of website issues. Not happy with ICICI Lombard. I will switch to other insurance company if my queries are not resolved.


Kuldeep Singh Nehra

  |   15 Apr 2016

Having some doubts about renewing the policy on the site, therefore tried the helpline number and reached your team. They were very helpful in their approach and communicated very well all the things to me and helped in extending my policy cover from the existing one year to three years. I wish them all the best for their future.


Syed Adil

  |   15 Apr 2016

I am really happy with your team. They are really helpful and polite while speaking to me. They have good skills. Thanks for all the help. Keep up the same consistency, hope you will have a great future. Really appreciate ICICI Lombard insurance.


Manoj Aswani

  |   15 Apr 2016

It was a great experience renewing this policy with humble assistance of your team. Thanks to ICICI Lombard and their assistance. Hoping to have a satisfactory experience ahead


Chandhan S. J.

  |   14 Apr 2016

I am extremely happy with the assistance given by the team. I would like you to arrange for an announcement to be made and let the other employees know how customer service is given. Thanks guys. May god bless you and may you touch the skies of success.


Sunil Utekar

  |   14 Apr 2016

I bought Lombard two wheeler insurance. For renewal it sends well in advance notices so you are aware to renew it. For online buying ICICI Lombard website is quick, the team really helped me for buying a new policy and response to customer is very good.


Maradona Mula

  |   14 Apr 2016

I spoke to the team and they were really helpful in helping me renew my bike insurance. This feedback has nothing for me but this good feedback means a lot to your team.


Prashant Gupta

  |   14 Apr 2016

The service provided by the team was good. They provided genuine information however they did not know the premium of policy if done offline by ICICI Lombard. Overall it was a good service


S. Rajendran

  |   14 Apr 2016

Happy to share my feedback for your team who guided me to renew my two wheeler insurance. I was statisfied with their communication and service.


Rekha Hardikar

  |   14 Apr 2016

Hi, While I was renewing my 2-wheeler policy on your toll-free number, I had a pleasant conversation with the team. I wish them best luck in their career! Thank you.


Kalidasan V.

  |   14 Apr 2016

I am an existing customer and I have contacted ICICI Lombard customer service for renewal of my policy. The team on the other side has explained clearly the process to renew my policy successfully. Thanks.


Jeyachandran J.

  |   14 Apr 2016

The team was helpful and kind in renewing the policy and giving details about other policy offers as well.


Mandeep Wasan

  |   14 Apr 2016

My experience was good. Thanks to the entire team for helping me to buy new policy. Basically, I was a bit unhappy with your services but your team managed to change my mind. Thanks guys!!!


Krishna Chaitanya

  |   14 Apr 2016

I spoke to your team to renew my two wheeler insurance. I am totally happy with the way they have helped me to renew my existing policy and also explaining in detail about the policy and benefits as well as other add on products of ICICI Lombard. They are very patient in handling customer queries, thanks for all the help.


Deepan Pradhan

  |   14 Apr 2016

Support was very good, easy to understand, all information was effective and to the point.


Avish Chandra

  |   13 Apr 2016

I called ICICI Lombard for renewal of my policy and whatever suggestion they gave me was valuable. Thanks team for your suggestion and your concern on the same. Thank you for thinking in terms of customer perspective. Great work ICICI Lombard.


Virag Yadav

  |   13 Apr 2016

The team was very helpful and provided all the information related to the insurance. They also helped me to create the new policy. Thanks for your support.


Krishna Kumar

  |   13 Apr 2016

It was indeed a nice experience to interact with your team during my policy creation. They were very good at understanding my need and helping with answering my queries in length. Good product knowledge and well mannered in communication. Thank you team for making my motorcycle insurance purchase a great experience.


Khagendra Singh Thenua

  |   13 Apr 2016

I wanted to renew my two wheeler policy online but was not able to do that because your website did not respond effectively. Finally, I called your customer care and with their help I was able to complete my policy renewal easily. They guided me well. Good job done by them. Keep it up.


Ramesh Babu

  |   13 Apr 2016

The team did help on updating the communication address and in renewing the policy. I can rate them 4 out of 5.


Suryakiran Reddi

  |   13 Apr 2016

The customer care executive was very helpful. He guided me through the website for renewing my two-wheeler policy. He has also created an online account for my policy. Gave advice on accidental insurance as well. Overall, it was nice experience talking to him.


Mahesh Babu A. R.

  |   13 Apr 2016

I relay thanks to your team to renew my two wheeler policy. They have helped me in renewal of my policy up to the end in a professional manner.


Manikandan D.

  |   13 Apr 2016

The team was very very helpful. I wish all my request should go to this team only. ICICI Lombard should recognize teams like them with promotions, spot awards or whatever they deserve. Keep up the good work!!


Sanjith Shanmukhan

  |   13 Apr 2016

Your team has given excellent support to me for renewing my two wheeler insurance policy and registration of my email id and contact number in your system. Thanks to them and all the best for their career journey.


Spurgeon Balasundaram

  |   13 Apr 2016

Excellent support from the team. Thank you guys. Please reduce the wait time on the phone call queue before being attended. I think 7 mins is way too high!


C. H. Janardhana Rao

  |   13 Apr 2016

I have renewed my policy, but it has not reached me. VPL440233364 which was dispatched by courier is returned to Mumbai. It is urgent for me. Please send it immediately.


Deepali Deshmukh

  |   13 Apr 2016

The team was very polite, helpful, quick and kind to me. I appreciate their help. Thank you so much for the wonderful service and nice experience for renewing insurance.


Biju Jose V. Vadaken

  |   13 Apr 2016

It was pleasant talking with the team. They helped me to renew my two wheeler policy and also helped me to renew my other four wheeler and two wheeler insurance policies. Good customer care, after a long time, I spoke to a person who guided me properly. Thanks again for promptness, clarity and help from your end. God bless.


M. Rathna Kumar

  |   13 Apr 2016

The team helped and guided me to renew my policy for two years. I appreciate their service and they deserve bright future.


Rao Avln

  |   13 Apr 2016

I had a good call with your team. They suggested me a 3 year insurance plan for my two wheeler. Good sales pitch, very informative and persuasive. Wish them all the best.


Ajinkya Kulkarni

  |   13 Apr 2016

Your team is great at helping. They have patience and ability to complete task without any grudges. Working at 3 am with so much empathy. Much appreciated.


Roopraj Kumar

  |   13 Apr 2016

Vijay with Emp ID 1002352 assisted me well and provided relevant details.Good Job !!


Shekhar Rawat

  |   13 Apr 2016

Your team is a good resource. They have product information and were able to guide me to easily get my policy. I am happy with their services and wish them luck. Thanks.


Mayesh Chakkarayan

  |   13 Apr 2016

This website is damn slow. My first payment transaction failed. On the second attempt, after deducting money from bank some error happened while returning to your site.


Rathindra Nath Das

  |   12 Apr 2016

Your team helped alot even at 10:30 pm with all the details of the policy. I am very thankful to them and wish them all the best for their future.


Vaidhyanathan Rajagopalan

  |   12 Apr 2016

Your team guided me well to get a couple of my two-wheeler policies. They were patient and guided me step by step to complete the process smoothly. Thanks.


Venkat Raman

  |   12 Apr 2016

Very good co-ordination to help me renew my two wheeler policy. Good job by your customer support team.


Jay Maheshbhai Kacha

  |   12 Apr 2016

Very good experience on the talk I had with your team. They guided me properly in an understanding manner. Thank you.


Deepak Kumar

  |   12 Apr 2016

Your team was nice in talking, attended me very well and answered all my queries clearly without any hesitation. it was a wonderful experience. Thanks a lot.


Naresh Bandam

  |   12 Apr 2016

Your team received my call and did the needful for my bike insurance renewal in a smooth way, which is appreciable.


Muthu V.

  |   12 Apr 2016

I renewed my lapsed policy online and received excellent support from your customer service team.


Babali Kumar

  |   12 Apr 2016

I just want to say thanks to the team at Lombard. They helped me purchase a new insurance policy with good communication.


Venkata Narayana Reddy Malireddy

  |   12 Apr 2016

The team has helped me to renew my bike insurance and gave me the required details. I would rate the experience as 9 out of 10.


Nishanth Krishnan

  |   12 Apr 2016

Your team has responded well. They have given much in depth details of policy. They have helped me in renewing existing policy in short period of time. I am very much impressed in way of handling and communication with the customer.


Prasoon S.

  |   12 Apr 2016

I want to thank and appreciate your team for guiding me to renew my two wheeler insurance policy. Thanks.


Abhijit Shirke

  |   12 Apr 2016

Good experience to speak with the team. They explained in detail all the policies regarding two wheeler insurance and accidental death insurance. Thanks a lot guys and will try to buy accidential death policy in future.


Rajender Kathait

  |   12 Apr 2016

It was great interacting with your sales executive. I was guided through the whole online renewal process with utmost patience. Happy with the service.


R. S. Vikram Reddy

  |   12 Apr 2016

I am well satisfied with your team. They gave valueble information with patience explaining me all the benefits and answered my questions.


Nuvvula Madhukar

  |   12 Apr 2016

Very good online service. There is no update of 1, 2 or 3 year plans on the renewal letter, next time please update on that so that customer will be more prepared to choose the plan.


Prem Singh Rawat

  |   12 Apr 2016

Dear Sir, I am renewing my online two wheeler policy today and its so easy. I want to thank your team for helping me on this. They are very well equipped to help customers.


Rohit Khanna

  |   12 Apr 2016

Please allow me to take the opportunity to appreciate the efforts and assistance provided by your team towards the renewal of my two wheeler policy. They have been quite calm and helpful during entire transaction which has helped me in completing the renewal promptly. Their customer centricity is simply appreciated. Once again thank you!


Syed Shah Ali Hussaini

  |   12 Apr 2016

This is with reference to my call today for renewing my two wheeler policy. I spoke to one of your teams who were very polite from the beginning of the call and were very professional in handling my queries and helping with my issues. I would like to appreciate them and pass on the kudos for their excellent customer service. They deserve a raise for their excellent service.


Mihir Saurkar

  |   12 Apr 2016

The entire team was very helpful and explained the policy and benefits effectively and saved time and efforts for me.


Vikas Kumar Patel

  |   11 Apr 2016

Spoke to your team and found them very co-operative and sensible. They helped me a lot for the insurance of my motorcycle and thank you for the support.


Rahul Dange

  |   11 Apr 2016

The team has supported me from start to end for entire renewal process and also described each and every point which is covered in policy. I can rate them 5 out of 5 for their customer support.


Manoj Kumar Mohanty

  |   11 Apr 2016

I have been a customer of your company since 6 years. I wanted to use online renewal facility for renewing my two wheeler policy. I contacted and spoke with your customer care team. I found them satisfactory during the conversation and finally renewed my two wheeler policy through online for two years. Thanking you.


Bhasdkar D.

  |   10 Apr 2016

Thank you very much team, you have explained me very clearly about the policy and insurance. Till date I had never understood all details related to insurance. Well done, very nice talking to you. It is because of your explanation that I booked the policy. Good, keep it up.


Kishan Gajjar

  |   10 Apr 2016

Positive feedback for customer support team for explaining and helping me in renewing my two wheeler polcy.


Pranaya Ippagunta

  |   10 Apr 2016

Always had a good feel about ICICI Lombard and it got stronger with the insurance buying experience today. Thanks to the team for making the whole experience so easy with great assistance.


Dheeraj Singh

  |   10 Apr 2016

Your team helped me in renewing my two wheeler policy and explained all points related to claims and coverage. This time I had made up my mind to renew the policy with some other company. I just gave a last try today for the renewal of my two wheeler policy and I requested the team not to transfer my call and help me out with the problem. They really helped me and changed my mind towards ICICI Lombard again. I am happy and satisfied with the way they spoke and gave respect to the customers problem. Keep it up team. Cheers!!


Bhaskar M.

  |   10 Apr 2016

Excellent service on call for my 2 wheeler insurance renewal. ICICI Lombard needs to have more people to help customers. Thank you.


Ashok Singh

  |   10 Apr 2016

Your team took care of the whole process on call itself. Buying insurance has become so easy these days with such customer friendly processes. Thanks ICICI Lombard.


Mayur Jobanputra

  |   10 Apr 2016

Thanks to your team, they are very polite and helped me to renew policy. They have amazing product knowledge and lot of passion for their work. Thanks a lot once again.


Subodh Singh

  |   10 Apr 2016

Thanks to the team. You were just giving instructions in such a nice manner and that patience which you have shown in continously speaking to the customer for more than half an hour, which was required. Thanks once again team and well done ICICI Lombard.


Selva Kumar

  |   09 Apr 2016

Hi, had a very pleasant experience in buying new insurance with your team for my bike. Their responses were very detailed and helpful till completion of the request. Job well done.


Mohammed Muddassir

  |   09 Apr 2016

The team explained the renewal process is such a good way that made me very comfortable to use the website easily. A fabulous job by them.


Pavan Gupta

  |   09 Apr 2016

Very quick, specific and to the point. I am extremely satisfied with the assistance provided by the two wheeler insurance team on my case. This feedback should be treated as appreciation from client.


Ashwat Kumar

  |   09 Apr 2016

The customer care executive was polite, it took almost 38 minutes to complete buying the policy and throughout the call he had complete patience to explain and made me complete the policy buying process.


Vidyasagaran P.

  |   09 Apr 2016

I would like to thank the team at Lombard for taking me through all steps and completing my renewal.


Preeja Sarin

  |   09 Apr 2016

We would like to convey our sincere thanks to your team for assisting us in renewing our 2-wheeler policy. They briefly explained all the terms of the policy and the benefit of renewing it for a longer period which helped us renew it for 2 years now. Happy with the service of ICICI Lombard.


Ankur Priyam

  |   09 Apr 2016

I just had a nice and helpful conversation with your team regarding my two wheeler policy renewal. They helped me out peacefully and cleared all of my doubts and explained everything. I appreciate their way of conversation and knowledge and wish them all the very best.


Prathap Reddy

  |   09 Apr 2016

Your team had complete knowledge about the product and was very helpful in providing the details for all my questions. Thank you and hope for the best at all times.


Saptarshi Paul

  |   09 Apr 2016

I have spoken to your team. They guided me well to get a new two wheeler insurance policy. I am very happy with their assistance. Thank you team.


Alpana Gautam

  |   09 Apr 2016

Your team has very nicely assisted me with buying a new two wheeler insurance policy. Their clarity and understanding of the job is good.


Ruchin Bhavsar

  |   09 Apr 2016

Thank you for your prompt service. I had a lapsed two wheeler policy and the team happily assisted me with the renewal of the said policy. I am satisfied with your service.


Chetan Mahale

  |   09 Apr 2016

Clear explanation about the policy given by the team. Very much happy with the support provided to purchase the policy. No confusion and no misunderstanding.


Aarpan Mehta

  |   09 Apr 2016

The website was of immensely great help in assisting me for renewing my policy which had expired due to my personal oversight. Thanks a ton.


Sanjay Daryani

  |   09 Apr 2016

Really, it was a great customer experience. The team helped me a lot. Step by step they guided me. They have a very great knowledge of products and services. I really appreciate their efforts! Kudos!!


Rajiv Kumar Jain

  |   09 Apr 2016

Your employee is a good person. He provided me good and new information against my existing policy. I appreciate this and am satisfied with the service.