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Motor Insurance

Customer Reviews

Steevan Saldana

  |   11 Feb 2017

It was a great service from ICICI Lombard, your agent was great in getting my 2 wheeler insurance policy with accurate information! Thank you team.


Puneet Chhabra

  |   07 Feb 2017

I had a bit of trouble on paying but it was probably my banks fault, hence my bike insurance policy was not renewed. But with the help of your representative my policy got renewed and I received soft copy on my mail. Thanks


Chakra Narasimha Rao M

  |   04 Feb 2017

Your representative helped me during my motorcycle insurance policy purchase. He has explained me personal accident cover add-on in detail. He has been on the call supporting me until I see the policy document. That is very much helpful. A high five to him.


Bikky George

  |   02 Feb 2017

Large number of cashless garages and high claim settlement ratio is the main reason to buy two wheeler insurance from ICICI Lombard. Awesome!


Mudassar Kharkar

  |   01 Feb 2017

Refer below feedback for your advisor, in regards to the call I made some time back. He possess thorough knowledge about two wheeler insurance and also has good idea on competitor’s product to help customer take a better decision. Overall experience was very informative and fruitful. Thank You. Keep up the good work!


Arunkumar Gopalnarayan

  |   31 Jan 2017

I paid the renewal through my credit card for proposal W-53898492 but neither did I get a confirmation nor has my policy been renewed. The policy is still showing as pending payment but my credit card has been charged for the amount. Can you please look into it and resolve ASAP. Thanks in advance.


Uday Masuna

  |   30 Jan 2017

A real personal service and a pleasure to deal with ICICI Lombard customer support team. They explained pros and cons of two wheeler insurance policy and assisted me to buy the policy online. Thank you.


Deepak Krishnadas

  |   29 Jan 2017

I wanted to renew my 2-wheeler insurance, but had to get a new one as the grace period was over. So, I went to icicilombard.com and bought the policy without any inspection.


Baldev Singh

  |   28 Jan 2017

Today, I have secured my bike with ICICI Lombard two wheeler insurance policy. This policy provides many more features like personal accident cover, 3rd party liability etc. and number of cashless garages are more in comparison with other insurance company. Happy to have two wheeler insurance policy from ICICI Lombard.


Ramu Vulli

  |   27 Jan 2017

Thank you ICICI Lombard for helping me out for buying the two wheeler insurance policy online. Your service in this regard will be highly appreciated.


anandakumar.13jul@gmail.com

  |   26 Jan 2017

It was really nice experience to renew my two wheeler insurance through ICICI Lombard Insure app. Thanks, have a great day.


Deep Chandra

  |   25 Jan 2017

It was a great experience for online purchase of motor insurance policy. Very valuable services provided by ICICI Lombard and their team. Thank you. Have a great day.


E VENKATASUBHASBABU

  |   24 Jan 2017

I wish to say that your representative gave me valuable time to answer all my requirements about expired policy regarding two wheeler insurance. She had helped me to buy policy online. I am very satisfied with ICICI Lombard.


Arvinth Chandrasegaran

  |   23 Jan 2017

Satisfied with customer service offered by ICICI Lombard. Purchased my two wheeler policy online with the help of your customer service executive. Thanks for explaining each and every term & condition, policy coverage and its benefit.


gyan chand

  |   22 Jan 2017

My bike insurance policy is going to expire in the month of January. Could you please help me to renew the policy.


Varun Nautiyal

  |   22 Jan 2017

Your team assisted me pleasantly to purchase 2 wheeler insurance policy online. Excellent service provided by ICICI Lombard. Thanks


Jixon George

  |   22 Jan 2017

I want to thank your representative for his support and guidance in renewing my Two Wheeler policy online. He was very professional and courteous in his interaction with me and I appreciate the patience and commitment shown by him in explaining and helping me in clearing all my doubts regarding renewal of my existing policy.


Nitin Purohit

  |   20 Jan 2017

Your team helped me to get my 2wheeler insurance policy. They sorted out all my doubts and explained policy features in detail. Delighted with ICICI Lombard and team. Keep up the good work.


Vivek Pawar

  |   19 Jan 2017

Team was helpful and guided perfectly, they solved my login issue very promptly. I used ‘call back’ feature of website and it completely delighted me. Keep on doing good work.


Naieem Akthar

  |   18 Jan 2017

Good service provided by ICICI Lombard. Their agent explained each and every aspect of two wheeler insurance and assisted me to buy the policy online. Have a great day ICICI Lombard.


Suresh Kumar

  |   18 Jan 2017

It was smooth experience to buy two wheeler policy online and your executive helped me a lot during my buying process. Fantastic service!


Asok Viswanatha Menon

  |   16 Jan 2017

Thank you ICICI Lombard for your detailed explanation and support for buying the two wheeler policy online. One thing I like the most about this policy is, it provides large number of cashless garages nearby my location. Excellent service.


Ankush Jain

  |   16 Jan 2017

Good explanation about 2 wheeler insurance policy on call. Your executive was very descriptive and explained me do’s & don’ts of this policy and assisted me to buy policy online. Thanks ICICI Lombard.


SASHI BHUSAN RAUT

  |   14 Jan 2017

ICICI Lombard team has been quick and very co-operative, they offer good benefits on two wheeler insurance. Awesome service


Siva Phani Kumar Potluri

  |   14 Jan 2017

I have received excellent telephone support and perfect follow up from your team. They explained me all inclusion & exclusion of two wheeler policy. Thank you very much, expecting the same service in future also.


rohit

  |   12 Jan 2017

Hi, I wanted to renew my bike insurance policy for 3 years. Can you please guide me about procedure and premium cost. Thanks in advance.


P. V. Nagaraja Kumar

  |   12 Jan 2017

My Two wheeler Insurance was done online with complete satisfaction under guidance of your team. They explained me the policy in detail. Happy to be part of ICICI Lombard family.


Sakthivel S.

  |   11 Jan 2017

Your team had provided valuable help in renewing my two wheeler policy online. They had provided me all the details such as cashless garages, claim process etc. about the policy and good follow up on policy renewal. Thanks.


Sankar Narla

  |   11 Jan 2017

Experience was good, the representative of your team understood my requirement and helped me to buy the two wheeler insurance policy online. Thank You


V. Mohan Veligarapu

  |   10 Jan 2017

Just now, I connected with www.icicilombord.com for my 2 wheeler insurance policy. The way your team has explained the policy is good. Thank you so much for helping me to purchase policy online.


Vinod Kumar

  |   09 Jan 2017

I got an excellent service and support from ICICI Lombard team. They explained policy’s terms and conditions in detail and recommended plan as per my requirement. Thank you


Prajeesh Kumar S.

  |   08 Jan 2017

I had insured my bike with ICICI Lombard. This two wheeler policy provides high coverage in comparison with other insurance company. Excellent service.


Roshan Menon

  |   08 Jan 2017

ICICI Lombard, your team was extremely helpful, patient in walking through the steps involved in changing the two wheeler insurance policy from other company. Great Job!!!


Sudipta Nayak

  |   07 Jan 2017

Got a call from ICICI Lombard to assist me in renewing my two-wheeler insurance policy. Your team walked me through the entire buying process very professionally without worrying about AHT applicable, if any. Good job and keep it up!!


Karrthik K. G.

  |   07 Jan 2017

Very easy, simple to navigate, quick and easy steps involved to renew two wheeler insurance policy online. Thank you ICICI Lombard.


Akshat Paharia

  |   06 Jan 2017

Good experience. The team was quite helpful & knowledgeable and renewed my bike insurance policy in a few minutes. Thanks


Naresh Kantimahanti

  |   06 Jan 2017

It was a good service provided by ICICI Lombard team. I found this two wheeler insurance policy provides a large number of cashless garages and your team helped me to renew the policy online. Good Job, hope to continue the same. Also thanks to ICICI Lombard for the excellent service.


Sanjay Dhavan

  |   06 Jan 2017

I was delighted to speak to such a wonderful representative of ICICI Lombard to renew my bike insurance. He listened to me patiently and helped to get my policy renewed at finger tips. I wish ICICI Lombard encourages such people who are so friendly to customers.


Suhas Wanjari

  |   05 Jan 2017

Thanks for the great support throughout the motorcycle insurance renewal process with seamless transaction and valuable information. Thanks once again


Selvaraj Munusamy

  |   04 Jan 2017

Hi, to be frank you guys are the best insurance advisor I have ever interacted with. Thanks for being on call with me for such long time and explaining all my queries on two wheeler and personal protection insurance plans. I really appreciate your product knowledge and customer service. Thanks. Happy new year and Have a great day!


Pankaj Kumar

  |   03 Jan 2017

I interacted with your team to buy bike insurance. They explained all coverage and add-ons in detail and also, helped me to navigate with ICICI Lombard Portal.


Aatish Thakur

  |   01 Jan 2017

I would like to say that your representative had provided me valuable time to answer all my queries regarding two wheeler insurance. She had helped me to buy policy online. I am very satisfied with ICICI Lombard.


Chandrabhan Yadav

  |   31 Dec 2016

Thanks to ICICI Lombard team who helped me to get my first online two wheeler policy. I appreciate the patience shown by your team. Thanks


Dilip Bhogwalkar

  |   31 Dec 2016

It was really nice experience to renew my two wheeler insurance through ICICI Lombard Insure app. Thanks, Have a great day.


Rajesh Chavan

  |   31 Dec 2016

Hi Team, Thanks a lot for helping me out to choose the right two wheeler insurance policy as per my requirement and assisting me in payment process. Thanks


Rakesh Singh

  |   30 Dec 2016

Hi Team, I had renewed my two wheeler insurance policy online. I have not received the hard copy of my policy no: 3005/w­51635873/00/000. Please send me the courier details and docket no. Thanks in advance.


Bhavesh Singh

  |   27 Dec 2016

Your representative was very helpful with complete two wheeler insurance policy information. She guided me with full professional approach and dedication in getting my bike policy renewed. This is very much appreciated!!! Keep up your good work. Thank you.


Subhash Karnatham

  |   26 Dec 2016

Well guided by your team. I had purchased the two wheeler policy in a few minutes. Appreciate the support & guidance provided by your team on buying the policy. Thanks.


Abhisek Choudhary

  |   25 Dec 2016

Excellent Service. Your sales executive was well behaved and binded up my mind to buy the two wheeler policy within a minute. I will talk to your team in future to renew my vehicle insurance. Thanks.


Nagu Somasundaram

  |   24 Dec 2016

Good support from your executive on assistance for renewal of my existing two wheeler insurance policy online. Thanks.


Mudassir Ahmed

  |   23 Dec 2016

My existing 2 wheeler policy is with Bharti AXA. But I tried my luck with ICICI Lombard and the overall service is really good. The agent from ICICI Lombard has been very helpful unlike the other tele-callers. She is equipped with great patience and have walked me through each and every fields in the website. Hats off to such a great customer experience.


Nihar Sahoo

  |   22 Dec 2016

Hello Team, Thanks for all your support and guidance on renewing my two wheeler policy online. Thanks a ton.


Bijendra Bharti

  |   21 Dec 2016

It was nice talking to your service team. They were very helpful during the call and helped me to purchase a new policy for my two wheeler. They were understanding and clear with all the instructions and details required. The process was pretty smooth and I would like to take this opportunity to thank your service team for the complete process.


Soham ul haq

  |   20 Dec 2016

ICICI Lombard team has been quick and very co-operative, they offer good benefits on two wheeler insurance. Awesome service.


Pravin Kumar

  |   20 Dec 2016

Hi, I had great experience with ICICI Lombard customer support team. They had explained me the benefits and claim process of ICICI Lombard very well and had helped me to renew my expired policy. I did compare policy with policybazar and found ICICI Lombard policy is more suited as per my requirement. Thanks.


Ranteshwar Singh

  |   19 Dec 2016

Your agent was very helpful and soft spoken. Answered all my queries patiently and gave information about two wheeler insurance and helped me to buy the policy online. Also, provided information on personal accident insurance and convinced me to buy. Thanks a lot for your kind support.


Muthu Raman

  |   18 Dec 2016

It was a good experience to get in touch with ICICI Lombard support team. They had given me the right suggestion to purchase two wheeler policy and also, explained me about the policy features and Add-ons. Thanks.


Sagar Kumar

  |   17 Dec 2016

Good service provided by ICICI Lombard. I appreciated all their services and more importantly time to explain the bike insurance policy’s features, benefits and add-ons. I am continuing with ICICI Lombard from past 3 years. Thank you. 


Veeresh Oleti

  |   17 Dec 2016

Hi, your new website provides great experience to extract the quotes for my 2 wheeler insurance policy. Also renewal process has been completed very smoothly. Thanks


Jeswanth Kumar

  |   16 Dec 2016

I wanted to buy a two wheeler insurance and your team provided me a very timely call assistance and then followed up with me from time to time and assisted me in case of any queries that I had. Thank you.


Nagulameera Shaik

  |   15 Dec 2016

Its a pleasure to having my two wheeler policy with ICICI Lombard. It’s an even more great pleasure to have a call with your executive. She explained me the benefits as well as answered all my question with a lot of patience. I am really thankful to her even though she did her job, I got a lot more information on two wheeler insurance benefits such as cashless garages, quick claim settlement etc.. Have great day. Thank you.


Kiran Kumar

  |   15 Dec 2016

Quick Claim settlement process and high number of cashless garages makes me to consider ICICI Lombard two wheeler policy.


Ravinder singh

  |   13 Dec 2016

Hi, my bike insurance policy got expired and policy number is 3005/2010826515/BO/0000001483. Can you please help me to renew my policy?


Ashish Kumar

  |   20 Nov 2016

It was nice to interact with your representative. She has a great knowledge of two wheeler insurance policy and helped me in buying process. Have a great day ICICI Lombard team.


Vineet Kumar

  |   20 Nov 2016

I am existing customer of ICICI Lombard, recently I interacted with your team to renew my two wheeler policy. They have helped me in each and every step on renewing process. Excellent service.


Sivaraman Subramanian

  |   20 Nov 2016

I am very much satisfied with the way I was guided by the employee to get my bike insurance policy. It’s fantastic and keep it up.


Pradeep Singh Nain

  |   19 Nov 2016

I am extremely satisfied with the way your team has explained about two wheeler insurance.


Anil Pentam

  |   19 Nov 2016

I renewed my bike insurance for three years. I am expecting something reduction of policy premium charges because, I didn’t claim on my previous policies. Overall service is good.


Vinai Kumar Meruva

  |   18 Nov 2016

Your team member was very knowledgeable about product. She is very good in explaining and engaging the customer, I feel like I am one of the happiest customer and all this credit goes to your team. Thanks to ICICI Lombard team making our days happy.


Arun Kumar U.S.

  |   18 Nov 2016

Your team had quickly helped me to send the link to renew my 2 wheeler policy. Thanks for the quick response.


Mudassar Ahmad

  |   18 Nov 2016

Your team has helped me with the entire buying process, I got my bike insurance policy instantly. That was a great relief and also scheduled a call for my four wheeler insurance policy. Great service by your team. I am delighted.


Naveen Krishna Yarlagadda

  |   17 Nov 2016

Well guided and supported by executive, all the doubts were clearly explained. The policy purchase was made easy for my bike.


Basheer Ahamed

  |   17 Nov 2016

Your customer support team did really a good job in helping me out through the policy renewal process. Keep up the good work.


Abhijit Rupnar

  |   17 Nov 2016

It was nice experience, never thought of this kind of response from any insurance company, well trained employee. Yesterday, I had very bad experience with new India assurance but, from your side it was excellent.


Bhirgu Gautam

  |   17 Nov 2016

Your representative has helped me to renew my two wheeler insurance. He is so kind and gave me all details on the renewal and benefits of long term two wheeler insurance. Thanks so much


Ashwin B.

  |   16 Nov 2016

I was trying to renew my policy and had a mismatch in the RTO name of my vehicle registered. I gave a call to the toll free number 18002666, your person received my call and he helped me over the call until I successfully generated a bike insurance policy. It was a good experience.


Shravan Kumar

  |   16 Nov 2016

I am happy with your representative, she has solved all my issues regarding two wheeler insurance which I was facing from last 3 days.


Raja P.

  |   16 Nov 2016

I am not able to change my login password through, forget password option provided in www.icicilombard.com. There is bug in it. Please resolve it.


Nilesh Jamdade

  |   16 Nov 2016

Thank you for assisting me on buying the bike insurance Policy Number: 3005/W-50842925/00/000 much appreciated!!! Many thanks.


Gokul Krishna R.

  |   15 Nov 2016

Your team has helped me to get the 2 wheeler insurance. They had followed up today thrice and provided me all the details which I had asked earlier.


Arulmurugan P.

  |   15 Nov 2016

The representative had helped me throughout the renewal process, she has guided me the whole procedure without getting irritated and I completed the process successfully. Thanks.


Shaileshkumar Teraiya

  |   14 Nov 2016

Hi Sir, I have not received my bike policy through email, Policy number-3005/ai-11016675/00/b00, so please help me as soon as possible.


Mursheid Khan

  |   14 Nov 2016

I almost thought, I will not go with ICICI Lombard but your representative has convinced me to buy the two wheeler insurance. Thank you


Sandeep I.

  |   13 Nov 2016

It was good conversation to your team with regards to my bike policy, he had explained me all the points in details and utmost clarity. Thank You.


Prasad Gurazada

  |   12 Nov 2016

Your executive has helped me appropriately to buy 2 wheeler insurance for 3 years which leads to some saving. Thanks.


Tathahgata Misra

  |   11 Nov 2016

Thank you ICICI Lombard Support Team for helping me out while buying two wheeler policy.


Sabinay Swain

  |   10 Nov 2016

Thanks for guiding me in buying my brother’s two wheeler insurance. Always easy to buy new or renew the insurance through ICICI Lombard.


Namit Gautam

  |   09 Nov 2016

I am very satisfied with online help and support to buy 2 wheeler insurance policy online. Policy buying experience was wonderful. Thanks to your online support team.


Kaushal Baghel

  |   09 Nov 2016

It was a nice experience. As I was not able to renew my two wheeler policy online, I had requested a call back and received a call within a minute. I talked with your team member, she was very nice throughout the conversation and renewed my bike insurance over phone. Overall it was a convenient experience.


Sambit Kumar Patra

  |   09 Nov 2016

Your sales team member has really helped me a lot in getting the quotes for the insurance. He explained the policy well to me along with difference between ICICI Lombard policy and other policies available in market. I was quite convinced after discussing with him to go for ICICI Lombard two wheeler policy. I would thank him for the effort and help.


Saswat Maharana

  |   08 Nov 2016

Your team gave me quote on my 2-wheeler vehicle policy and explained me the policy details very clearly. I purchased the policy within a period of 10 minutes. Great Experience.


Edna Borges

  |   08 Nov 2016

I would like to compliment your team member for his prompt action on reading my online feedback with regard to renewing my two wheeler policy online. He called up and patiently helped me through the process of. Thanks for helping me in the renewal process and reinstating my trust in ICICI Lombard.


Amit Arora

  |   08 Nov 2016

Today I called customer care to renew the bike policy 3005/29820624/1037/000 but due to some reason I was unable to renew it. Afterward I received call from your team and they helped me on renewing my policy instantly. Appreciated!


Gracian Pereira

  |   07 Nov 2016

Your customer service executive was very helpful in renewing my policy and looks well trained with the policy procedures and terms & condition. He explained me each and every step for renewal and assisted in making payment online too. I will rate him 4.5 out of 5.


Naveen P.

  |   07 Nov 2016

It was a good experience speaking with your team, they know customer requirements, and ICICI Lombard has a good team in Customer Support. Hope this


Vinay Kumar

  |   06 Nov 2016

Good explanation and benefits of long term two wheeler insurance has provided by your support team, which convinced me to buy policy for 2 years.


t

  |   06 Nov 2016

ype of service continues in future also. Thanking You


Gali Shiva Kumar

  |   05 Nov 2016

Thank you for assisting me through the process of buying Two Wheeler Insurance. You saved my valuable time and effort. Thank you once again


Ryan Fernandes

  |   05 Nov 2016

Your team has took me through the insurance renewal process and was very helpful. Although ICICI Lombard’s quote was higher than competitors, however I found the Insured Declared Value (IDV) was higher as well.


Pradeep Kumar

  |   04 Nov 2016

I would like to thank your team for great support during my bike insurance policy purchase. They not only had calculated the premium but also helped me to navigate throughout the purchase process. Thank you ICICI Lombard.


Raviraj Gokhale

  |   04 Nov 2016

Feedback for your customer support team: Your team had helped me in getting insurance policies for my 2 bikes, as I was facing issue on buying policy through your website. Feedback for your new website: You must improve the overall website performance and payment gateway.


Narsimha Mudgal

  |   03 Nov 2016

Your support team has explained very clearly about the bike insurance policy and amount breakup details. They were very polite and co


Suman Kumar Pallerla

  |   03 Nov 2016

Your team is very courteous, customer friendly, knowledgeable and informative about customer needs and provides appropriate solutions. Thank you for making the process smooth even when site was down and patiently taking through the entire online process.


-

  |   02 Nov 2016

operative. Life made easy with such people.


Suraj Kumar Sahu

  |   02 Nov 2016

I purchased two wheeler Insurance online with the help of your phone officer. He assisted me in each and every step to buy insurance. Thank You


Yashwanth Reddy Kuppireddy

  |   01 Nov 2016

Bharath Pamu


Sujeet

  |   26 Oct 2016

Good service provided by ICICI Lombard. Very easy and good value. The team provided great help and guided on every step to complete the transaction. Very good insurance company.


Prabhakar Kumar

  |   13 Oct 2016

The team at ICICI Lombard was really helpful. I appreciate all their efforts.


Rajeev

  |   17 Sep 2016

ICICI Lombard staff is very friendly. I appreciated all their services and more importantly time, while they were helping me out with my motorcycle insurance.


Aravinth

  |   07 Sep 2016

I have bike insurance with them and its very good.I am continuing with them for past 3 years.


Shivkumar Lakshman

  |   30 Apr 2016

The team was very helpful and took me through the whole process of getting me a new policy as my earlier one with ICICI Lombard had expired. Appreciate the patience and service provided by them.


Pavan Kumar

  |   30 Apr 2016

The team has been a great help for me to renew the policy, guided me at every step and helped me to understand all the queries that I had. Thanks a lot!!


Tharun Emmanuel

  |   30 Apr 2016

I had a conversation with your motorcycle insurance team, and I am entirely satisfied with their patience and response to my queries. Thank you ICICI Lombard.


Gopakumar Gopalakrishnan

  |   30 Apr 2016

Was trying to renew my two wheeler policy through the website but was facing problems to get it done. The team was kind enough to assist me to get my policy renewed. There should be more people like them to assist the customers. Keep up the good work guys. Way to go.


Rekha Nair

  |   30 Apr 2016

Your employee helped me with all the information/options for renewal of my policy which was done with much ease. Keep it up.


Kushal Tikmani

  |   15 Apr 2016

Nice work from your team. They were there with me for the entire duraton of the call explaining me the process and the policy. Really liked them and ICICI Lombard as a firm.


Jonas Suganthan

  |   15 Apr 2016

I had an issue with my existing two-wheeler policy. My previous interactions with your customer service team were unsatisfactory. But today, I spoke with them and they did an excellent job in clarifying all my doubts and sorting out the discrepancies. They also guided me clearly, explained all the terms and conditions patiently and facilitated a smooth renewal of my policy. People like them are an asset to your company.


Maheshwar Mohan

  |   15 Apr 2016

Hi, I had a good experience calling up the toll free line as I was facing an issue to renew my bike insurance. The team took care of the request and solved it promptly. Thanks for the support.


Sandeep Verma

  |   15 Apr 2016

Your team is very co-operative, they guided me at every point as well as had lots of patience. I really appreciate it.


Ranjish Ravindran

  |   15 Apr 2016

The team helped me in renewing my two wheeler insurance and were kind in solving the issue which I faced during renewing it. They explained nicely about the policies of the company. Thanks anyways, have a great day!!


Swapna K

  |   15 Apr 2016

The team has explained and convinced me to renew my insurance policy with ICICI Lombard. They were clear in all queries which customer needs answered. Thank you for your kind information and helping me to do the renewal smoothly.


Ramizraj Modi

  |   15 Apr 2016

This feedback is for your two wheeler team. They have helped me very well through my policy related query and in the entire process. All the help is highly appreciated. Thank you.


Diptirani Mahanta

  |   15 Apr 2016

I spoke to your team. All my queries got resolved in one shot and I was able to make payment for my insurance. Thanks a lot to them. Very helpful and I am satisfied a lot


Sandesh Sawant

  |   15 Apr 2016

Thanks a lot to your team. They helped me a lot for renewal of my policy. Great support. Keep it up. Great job.


Puneet Kumar

  |   15 Apr 2016

Thanks to the team for giving the detailed product information and renewing the policy for me.


Srinath Canumalla

  |   15 Apr 2016

Appreciate the help given by your team over phone to get two wheeler insurance done online. Thanks.


Sapna Kumari

  |   15 Apr 2016

The team has guided me in a well manner. But I have some disappointments, as you do not receive payment from HDFC Diners club card, every year I am not able to see the link for renewal, lots of website issues. Not happy with ICICI Lombard. I will switch to other insurance company if my queries are not resolved.


Kuldeep Singh Nehra

  |   15 Apr 2016

Having some doubts about renewing the policy on the site, therefore tried the helpline number and reached your team. They were very helpful in their approach and communicated very well all the things to me and helped in extending my policy cover from the existing one year to three years. I wish them all the best for their future.


Syed Adil

  |   15 Apr 2016

I am really happy with your team. They are really helpful and polite while speaking to me. They have good skills. Thanks for all the help. Keep up the same consistency, hope you will have a great future. Really appreciate ICICI Lombard insurance.


Manoj Aswani

  |   15 Apr 2016

It was a great experience renewing this policy with humble assistance of your team. Thanks to ICICI Lombard and their assistance. Hoping to have a satisfactory experience ahead


Chandhan S. J.

  |   14 Apr 2016

I am extremely happy with the assistance given by the team. I would like you to arrange for an announcement to be made and let the other employees know how customer service is given. Thanks guys. May god bless you and may you touch the skies of success.


Sunil Utekar

  |   14 Apr 2016

I bought Lombard two wheeler insurance. For renewal it sends well in advance notices so you are aware to renew it. For online buying ICICI Lombard website is quick, the team really helped me for buying a new policy and response to customer is very good.


Maradona Mula

  |   14 Apr 2016

I spoke to the team and they were really helpful in helping me renew my bike insurance. This feedback has nothing for me but this good feedback means a lot to your team.


Prashant Gupta

  |   14 Apr 2016

The service provided by the team was good. They provided genuine information however they did not know the premium of policy if done offline by ICICI Lombard. Overall it was a good service


S. Rajendran

  |   14 Apr 2016

Happy to share my feedback for your team who guided me to renew my two wheeler insurance. I was statisfied with their communication and service.


Rekha Hardikar

  |   14 Apr 2016

Hi, While I was renewing my 2-wheeler policy on your toll-free number, I had a pleasant conversation with the team. I wish them best luck in their career! Thank you.


Kalidasan V.

  |   14 Apr 2016

I am an existing customer and I have contacted ICICI Lombard customer service for renewal of my policy. The team on the other side has explained clearly the process to renew my policy successfully. Thanks.


Jeyachandran J.

  |   14 Apr 2016

The team was helpful and kind in renewing the policy and giving details about other policy offers as well.


Mandeep Wasan

  |   14 Apr 2016

My experience was good. Thanks to the entire team for helping me to buy new policy. Basically, I was a bit unhappy with your services but your team managed to change my mind. Thanks guys!!!


Krishna Chaitanya

  |   14 Apr 2016

I spoke to your team to renew my two wheeler insurance. I am totally happy with the way they have helped me to renew my existing policy and also explaining in detail about the policy and benefits as well as other add on products of ICICI Lombard. They are very patient in handling customer queries, thanks for all the help.


Deepan Pradhan

  |   14 Apr 2016

Support was very good, easy to understand, all information was effective and to the point.


Avish Chandra

  |   13 Apr 2016

I called ICICI Lombard for renewal of my policy and whatever suggestion they gave me was valuable. Thanks team for your suggestion and your concern on the same. Thank you for thinking in terms of customer perspective. Great work ICICI Lombard.


Virag Yadav

  |   13 Apr 2016

The team was very helpful and provided all the information related to the insurance. They also helped me to create the new policy. Thanks for your support.


Krishna Kumar

  |   13 Apr 2016

It was indeed a nice experience to interact with your team during my policy creation. They were very good at understanding my need and helping with answering my queries in length. Good product knowledge and well mannered in communication. Thank you team for making my motorcycle insurance purchase a great experience.


Khagendra Singh Thenua

  |   13 Apr 2016

I wanted to renew my two wheeler policy online but was not able to do that because your website did not respond effectively. Finally, I called your customer care and with their help I was able to complete my policy renewal easily. They guided me well. Good job done by them. Keep it up.


Ramesh Babu

  |   13 Apr 2016

The team did help on updating the communication address and in renewing the policy. I can rate them 4 out of 5.


Suryakiran Reddi

  |   13 Apr 2016

The customer care executive was very helpful. He guided me through the website for renewing my two-wheeler policy. He has also created an online account for my policy. Gave advice on accidental insurance as well. Overall, it was nice experience talking to him.


Mahesh Babu A. R.

  |   13 Apr 2016

I relay thanks to your team to renew my two wheeler policy. They have helped me in renewal of my policy up to the end in a professional manner.


Manikandan D.

  |   13 Apr 2016

The team was very very helpful. I wish all my request should go to this team only. ICICI Lombard should recognize teams like them with promotions, spot awards or whatever they deserve. Keep up the good work!!


Sanjith Shanmukhan

  |   13 Apr 2016

Your team has given excellent support to me for renewing my two wheeler insurance policy and registration of my email id and contact number in your system. Thanks to them and all the best for their career journey.


Spurgeon Balasundaram

  |   13 Apr 2016

Excellent support from the team. Thank you guys. Please reduce the wait time on the phone call queue before being attended. I think 7 mins is way too high!


C. H. Janardhana Rao

  |   13 Apr 2016

I have renewed my policy, but it has not reached me. VPL440233364 which was dispatched by courier is returned to Mumbai. It is urgent for me. Please send it immediately.


Deepali Deshmukh

  |   13 Apr 2016

The team was very polite, helpful, quick and kind to me. I appreciate their help. Thank you so much for the wonderful service and nice experience for renewing insurance.


Biju Jose V. Vadaken

  |   13 Apr 2016

It was pleasant talking with the team. They helped me to renew my two wheeler policy and also helped me to renew my other four wheeler and two wheeler insurance policies. Good customer care, after a long time, I spoke to a person who guided me properly. Thanks again for promptness, clarity and help from your end. God bless.


M. Rathna Kumar

  |   13 Apr 2016

The team helped and guided me to renew my policy for two years. I appreciate their service and they deserve bright future.


Rao Avln

  |   13 Apr 2016

I had a good call with your team. They suggested me a 3 year insurance plan for my two wheeler. Good sales pitch, very informative and persuasive. Wish them all the best.


Ajinkya Kulkarni

  |   13 Apr 2016

Your team is great at helping. They have patience and ability to complete task without any grudges. Working at 3 am with so much empathy. Much appreciated.


Roopraj Kumar

  |   13 Apr 2016

Vijay with Emp ID 1002352 assisted me well and provided relevant details.Good Job !!


Shekhar Rawat

  |   13 Apr 2016

Your team is a good resource. They have product information and were able to guide me to easily get my policy. I am happy with their services and wish them luck. Thanks.


Mayesh Chakkarayan

  |   13 Apr 2016

This website is damn slow. My first payment transaction failed. On the second attempt, after deducting money from bank some error happened while returning to your site.


Rathindra Nath Das

  |   12 Apr 2016

Your team helped alot even at 10:30 pm with all the details of the policy. I am very thankful to them and wish them all the best for their future.


Vaidhyanathan Rajagopalan

  |   12 Apr 2016

Your team guided me well to get a couple of my two-wheeler policies. They were patient and guided me step by step to complete the process smoothly. Thanks.


Venkat Raman

  |   12 Apr 2016

Very good co-ordination to help me renew my two wheeler policy. Good job by your customer support team.


Jay Maheshbhai Kacha

  |   12 Apr 2016

Very good experience on the talk I had with your team. They guided me properly in an understanding manner. Thank you.


Deepak Kumar

  |   12 Apr 2016

Your team was nice in talking, attended me very well and answered all my queries clearly without any hesitation. it was a wonderful experience. Thanks a lot.


Naresh Bandam

  |   12 Apr 2016

Your team received my call and did the needful for my bike insurance renewal in a smooth way, which is appreciable.


Muthu V.

  |   12 Apr 2016

I renewed my lapsed policy online and received excellent support from your customer service team.


Babali Kumar

  |   12 Apr 2016

I just want to say thanks to the team at Lombard. They helped me purchase a new insurance policy with good communication.


Venkata Narayana Reddy Malireddy

  |   12 Apr 2016

The team has helped me to renew my bike insurance and gave me the required details. I would rate the experience as 9 out of 10.


Nishanth Krishnan

  |   12 Apr 2016

Your team has responded well. They have given much in depth details of policy. They have helped me in renewing existing policy in short period of time. I am very much impressed in way of handling and communication with the customer.


Prasoon S.

  |   12 Apr 2016

I want to thank and appreciate your team for guiding me to renew my two wheeler insurance policy. Thanks.


Abhijit Shirke

  |   12 Apr 2016

Good experience to speak with the team. They explained in detail all the policies regarding two wheeler insurance and accidental death insurance. Thanks a lot guys and will try to buy accidential death policy in future.


Rajender Kathait

  |   12 Apr 2016

It was great interacting with your sales executive. I was guided through the whole online renewal process with utmost patience. Happy with the service.


R. S. Vikram Reddy

  |   12 Apr 2016

I am well satisfied with your team. They gave valueble information with patience explaining me all the benefits and answered my questions.


Nuvvula Madhukar

  |   12 Apr 2016

Very good online service. There is no update of 1, 2 or 3 year plans on the renewal letter, next time please update on that so that customer will be more prepared to choose the plan.


Prem Singh Rawat

  |   12 Apr 2016

Dear Sir, I am renewing my online two wheeler policy today and its so easy. I want to thank your team for helping me on this. They are very well equipped to help customers.


Rohit Khanna

  |   12 Apr 2016

Please allow me to take the opportunity to appreciate the efforts and assistance provided by your team towards the renewal of my two wheeler policy. They have been quite calm and helpful during entire transaction which has helped me in completing the renewal promptly. Their customer centricity is simply appreciated. Once again thank you!


Syed Shah Ali Hussaini

  |   12 Apr 2016

This is with reference to my call today for renewing my two wheeler policy. I spoke to one of your teams who were very polite from the beginning of the call and were very professional in handling my queries and helping with my issues. I would like to appreciate them and pass on the kudos for their excellent customer service. They deserve a raise for their excellent service.


Mihir Saurkar

  |   12 Apr 2016

The entire team was very helpful and explained the policy and benefits effectively and saved time and efforts for me.


Vikas Kumar Patel

  |   11 Apr 2016

Spoke to your team and found them very co-operative and sensible. They helped me a lot for the insurance of my motorcycle and thank you for the support.


Rahul Dange

  |   11 Apr 2016

The team has supported me from start to end for entire renewal process and also described each and every point which is covered in policy. I can rate them 5 out of 5 for their customer support.


Manoj Kumar Mohanty

  |   11 Apr 2016

I have been a customer of your company since 6 years. I wanted to use online renewal facility for renewing my two wheeler policy. I contacted and spoke with your customer care team. I found them satisfactory during the conversation and finally renewed my two wheeler policy through online for two years. Thanking you.


Bhasdkar D.

  |   10 Apr 2016

Thank you very much team, you have explained me very clearly about the policy and insurance. Till date I had never understood all details related to insurance. Well done, very nice talking to you. It is because of your explanation that I booked the policy. Good, keep it up.


Kishan Gajjar

  |   10 Apr 2016

Positive feedback for customer support team for explaining and helping me in renewing my two wheeler polcy.


Pranaya Ippagunta

  |   10 Apr 2016

Always had a good feel about ICICI Lombard and it got stronger with the insurance buying experience today. Thanks to the team for making the whole experience so easy with great assistance.


Dheeraj Singh

  |   10 Apr 2016

Your team helped me in renewing my two wheeler policy and explained all points related to claims and coverage. This time I had made up my mind to renew the policy with some other company. I just gave a last try today for the renewal of my two wheeler policy and I requested the team not to transfer my call and help me out with the problem. They really helped me and changed my mind towards ICICI Lombard again. I am happy and satisfied with the way they spoke and gave respect to the customers problem. Keep it up team. Cheers!!


Bhaskar M.

  |   10 Apr 2016

Excellent service on call for my 2 wheeler insurance renewal. ICICI Lombard needs to have more people to help customers. Thank you.


Ashok Singh

  |   10 Apr 2016

Your team took care of the whole process on call itself. Buying insurance has become so easy these days with such customer friendly processes. Thanks ICICI Lombard.


Mayur Jobanputra

  |   10 Apr 2016

Thanks to your team, they are very polite and helped me to renew policy. They have amazing product knowledge and lot of passion for their work. Thanks a lot once again.


Subodh Singh

  |   10 Apr 2016

Thanks to the team. You were just giving instructions in such a nice manner and that patience which you have shown in continously speaking to the customer for more than half an hour, which was required. Thanks once again team and well done ICICI Lombard.


Selva Kumar

  |   09 Apr 2016

Hi, had a very pleasant experience in buying new insurance with your team for my bike. Their responses were very detailed and helpful till completion of the request. Job well done.


Mohammed Muddassir

  |   09 Apr 2016

The team explained the renewal process is such a good way that made me very comfortable to use the website easily. A fabulous job by them.


Pavan Gupta

  |   09 Apr 2016

Very quick, specific and to the point. I am extremely satisfied with the assistance provided by the two wheeler insurance team on my case. This feedback should be treated as appreciation from client.


Ashwat Kumar

  |   09 Apr 2016

The customer care executive was polite, it took almost 38 minutes to complete buying the policy and throughout the call he had complete patience to explain and made me complete the policy buying process.


Vidyasagaran P.

  |   09 Apr 2016

I would like to thank the team at Lombard for taking me through all steps and completing my renewal.


Preeja Sarin

  |   09 Apr 2016

We would like to convey our sincere thanks to your team for assisting us in renewing our 2-wheeler policy. They briefly explained all the terms of the policy and the benefit of renewing it for a longer period which helped us renew it for 2 years now. Happy with the service of ICICI Lombard.


Ankur Priyam

  |   09 Apr 2016

I just had a nice and helpful conversation with your team regarding my two wheeler policy renewal. They helped me out peacefully and cleared all of my doubts and explained everything. I appreciate their way of conversation and knowledge and wish them all the very best.


Prathap Reddy

  |   09 Apr 2016

Your team had complete knowledge about the product and was very helpful in providing the details for all my questions. Thank you and hope for the best at all times.


Saptarshi Paul

  |   09 Apr 2016

I have spoken to your team. They guided me well to get a new two wheeler insurance policy. I am very happy with their assistance. Thank you team.


Alpana Gautam

  |   09 Apr 2016

Your team has very nicely assisted me with buying a new two wheeler insurance policy. Their clarity and understanding of the job is good.


Ruchin Bhavsar

  |   09 Apr 2016

Thank you for your prompt service. I had a lapsed two wheeler policy and the team happily assisted me with the renewal of the said policy. I am satisfied with your service.


Chetan Mahale

  |   09 Apr 2016

Clear explanation about the policy given by the team. Very much happy with the support provided to purchase the policy. No confusion and no misunderstanding.


Aarpan Mehta

  |   09 Apr 2016

The website was of immensely great help in assisting me for renewing my policy which had expired due to my personal oversight. Thanks a ton.


Sanjay Daryani

  |   09 Apr 2016

Really, it was a great customer experience. The team helped me a lot. Step by step they guided me. They have a very great knowledge of products and services. I really appreciate their efforts! Kudos!!


Rajiv Kumar Jain

  |   09 Apr 2016

Your employee is a good person. He provided me good and new information against my existing policy. I appreciate this and am satisfied with the service.