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Travel insurance starting at ₹22/dayS, 0% GSTT

  • Travel Insurance - Cashless Medical/Dental Treatment Cashless medical/dental treatment
  • Loss of Passport & Baggage Covered In Travel Insurance Covers loss of passport & baggage
  • 24x7 Instant Travel Insurance Support 24x7 instant
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Travel Insurance

Still treating travel insurance as a “just‑in‑case” option? It’s actually your first line of protection when things don’t go as planned. A travel insurance policy helps you handle unexpected situations like medical emergencies or lost luggage without panic and enables you to focus on making memories instead of worrying about risks.

At ICICI Lombard, we believe in helping you start your international trip with confidence. Whether you’re travelling for leisure, work or studies, our travel insurance policy is here to give you peace of mind. We offer coverage not only for common travel hiccups like passport loss or delayed baggage but also for adventure sports and pre-existing diseases (via add-ons).

Travel Insurance - Secure Your Trip With Travel Insurance
Travel Insurance - Pack Your Travel Safety

What is Travel Insurance?

Travel insurance is your safety net against unexpected situations during your trip abroad. Medical emergencies, lost baggage or delayed flight delays can happen without warning and dealing with them can be stressful and costly. Choosing the best travel insurance policy can help you stay prepared and travel worry-free. It is also mandatory requirement in many countries, including the Schengen countries, Cuba and Russia.

Our travel insurance policy covers you for:

  • Medical EmergenciesI: Get coverage for your emergency hospitalisation expenses.

  • Passport LossM: Get help and reimbursement if you lose your passport aboard.

  • Trip Cancellation Due to Visa RejectionV: Get reimbursed for non-refundable expenses or cancellation charges.

  • Flight DelaysW: Get fixed payout in case of extended flight delays.

  • Lost/Delayed BaggageD: Get coverage when your checked-in luggage is lost/delayed by the airline.

  • Trip CancellationK: Get reimbursement if you need to cancel your trip due to events like medical emergency, natural disasters, etc.

  • Missed Connecting FlightX: Get cover for extra costs if a delay makes you miss your next flight.

  • Trip Interruption & CurtailmentY: Get support if you need to cut your trip short due to unexpected events.

  • Adventure SportsQ: Enjoy coverage for thrill-based activities like skiing and skydiving.

Read more

You can also customise your coverage based on your need when you buy travel insurance from India.

Quick Summary

Quick Summary

  • Travel insurance protects you against unexpected medical and travel-related expenses during your trip abroad.

  • Coverages include hospitalisation expenses due to illness and injury, loss of checked-in baggage, passport loss, accident & disabilities cover, trip delays, etc.

  • You can choose from different types of travel insurance, including single trip travel insurance, multi-trip travel insurance, student travel insurance, etc.

  • Your travel insurance policy can be customised with add-ons like adventure sports cover, pre-existing diseases cover in case of life threating condition, electronic equipment loss add-on, etc.

  • Travel insurance is a mandatory requirement in many countries, including Schengen countries, Cuba, Antarctica, Turkey, Qatar, Ecuador, the UAE and Russia.

  • Travel insurance premium is calculated based on your age, sum insured selected, travel destination, trip duration, no. of travellers, and add-ons opted and as per policy terms and condition etc.

Key Features of ICICI Lombard Travel Insurance

ICICI Lombard offers travel insurance policies specifically designed for today’s travellers – with smart features that help you travel worry-free. Have a look at some of our key features:

Key Features Benefits
Premium You can buy our travel insurance policy for a premium starting at just ₹22/dayS (with zero GST).
Wide Coverage We cover a wide range of travel-related risks to protect you and your loved ones on your international trip.
High Sum Insured Enjoy high sum insured of up to $5,000,000 for complete peace of mind.
Coverage Duration You choose a cover for up to one year with our multi-trip plans – ideal for frequent travellers.
Coverage Customisation You can opt for our amazing add-ons like Adventure Sports CoverQ, Pre-existing Disease CoverO and more.
No Medical Test Required No medical tests, no delays. It’s that simple.
Quick Policy Purchase Just buy travel insurance online within minutes and start packing for your dream trip.
COVID-19 Coverage Get covered for hospitalisation expenses due to COVID-19 while travelling abroad.
Customer Support Get 24x7 assistance whenever you’re stuck.

So, what are you waiting for? Secure your upcoming international trip with our travel insurance policy and stay prepared for the unexpected travel and medical emergencies abroad.

Types of Travel Insurance

  • Trip type
  • Travellers
  • Coverage

Benefits of Buying Travel Insurance

Planning an international trip is a mix of excitement and uncertainty. While exploring a new country can be exciting, a cancelled flight, lost passport or sudden illness can turn it into a stressful experience. Travel insurance helps to protect you from unexpected expenses and disruptions.

Protect Against Medical Emergencies

Protect Against Medical Emergencies

Medical treatment abroad can be quite expensive, with costs running into thousands of dollars in countries like the USA and Europe. Travel insurance helps you deal with such emergencies without worrying about the bills.

Travel insurance is important for Visa Compliance

Important for Visa Compliance

Many destinations, including Schengen countries, the UAE and Ecuador, require valid travel insurance for entry. It is a critical part of their visa process. Our travel insurance can also cover you in case your trip gets cancelled due to visa rejection.

Travel insurance - Cover for Trip Cancellation

Cover for Trip Cancellation

Life can be unpredictable. Sudden hospitalisation, natural disasters or other unexpected events may force you to cancel or cut short your trip. In such moments, travel insurance steps in to support you by reimbursing eligible expenses, helping you minimise financial loss and focus on what truly matters.

Baggage Safety With Travel Insurance

Baggage Safety

Few things are more frustrating than arriving in a new country only to discover that your checked‑in baggage has been delayed or lost. With our travel insurance, you’re protected. We offer reimbursement as per policy terms and conditions, ensuring you can manage the situation smoothly and continue your journey without stress.

Travel insurance - Flight Disruptions Coverage

Coverage for Flight Disruptions

Flight cancellation or delays due to operational issues or weather conditions have become quite common. And such disruptions can lead to you losing money on your hotel and tour bookings. Thankfully, travel insurance helps to reimburse those losses.

Travel insurance: 24×7 Global Assistance

24×7 Global Assistance

Having a trusted travel insurance policy ensures that you’re never stranded. We offer round-the-clock assistance wherever you are - so that you can focus on your journey, not the risks.

Countries That Require an International Travel Insurance Policy

Planning an international trip? Don’t forget to buy travel insurance, as it is mandatory in many countries.

Schengen zone

You need to have international travel insurance with a minimum medical coverage of EUR 30,000 to get your Schengen Visa approved.

Schengen member countries include:

  • France
  • Germany
  • Italy
  • Spain
  • Switzerland
  • Netherlands
  • Belgium
  • Austria
  • Sweden
  • Denmark
  • Finland
  • Norway
  • Poland
  • Portugal
  • Greece
  • Czech Republic
  • Hungary
  • Iceland
  • Malta
  • Luxembourg
  • Slovakia
  • Slovenia
  • Estonia
  • Latvia
  • Lithuania
  • Liechtenstein
Show more

Asia

Some Asian countries have also made it mandatory to have travel insurance. These include:

  • Thailand
  • UAE
  • Qatar
  • Saudi Arabia
  • Iran
  • Sri Lanka
  • Bhutan
  • Nepal
  • Azerbaijan
  • Israel

Americas & Caribbean

These two regions require visitors to have a valid travel health insurance to legally enter their borders:

  • Cuba
  • Ecuador

Other countries

Some countries require international travel insurance as part of their visa application or approval process. Some examples include:

  • Russia
  • Antarctica
  • Turkey
  • Algeria

Non-mandatory Countries

While it is not mandatory to have travel insurance for certain countries, it is highly recommended due to high medical costs.

  • USA
  • UK
  • China

Note: Always check with your visa portal or embassy for detailed information on travel insurance-related rules and regulations.

Hospitalisation abroad can cost a fortune.

Secure yourself with the right travel insurance.

What's Covered Under ICICI Lombard's Travel Insurance?

Planning an international trip requires more than just booking hotels and packing the right clothes. You need to know what’s covered under your travel insurance policy to better prepare yourself when things don’t go as planned.

Medical Expenses Coverages

  • Hospitalisation Expenses for Injury & Illness: Covers medical expenses incurred in case of hospitalisation due to any illness or injury abroad during the policy period.

  • Daily Allowance in case of Hospitalisation: Offers daily compensation for a specified number of days when the insured is hospitalised during the policy period.

  • Dental Treatment: Covers the costs for dental treatment if you experience sudden acute pain or have an accident involving your natural teeth during a trip abroad.

  • Medical Evacuation: Covers ambulance and emergency transportation costs, including necessary medical care during the trip if you get sick or injured while travelling.

Accident & Disabilities Cover

  • Personal Accidents: Offers compensation in the unfortunate event of death or permanent/partial disability due to an accident during the trip, as long as it is not related to a pre-existing condition.

  • Credit Card Secure: Provides coverage for the outstanding balance on your credit card, if an accident during the trip results in your death or permanent total disability.

Baggage & Personal Effects Cover

  • Loss of Checked-in Baggage: Get a fixed allowance if you permanently lose your checked-in baggage while it is in the custody of the airline.

  • Delay of Checked-in Baggage: Get coverage if your checked-in baggage is delayed beyond the minimum delay time during your trip. This includes delays caused by the airline.

  • Damage to Baggage During Transit: Covers damage to checked-in baggage during transit as per your travel insurance policy terms and conditions.

  • Trip Cancellation due to visa rejection: Get reimbursement for cancellation charges or non-refundable expenses incurred in case your trip gets cancelled due to VISA rejection.

Travel Delay, Cancellation & Curtailment Cover

  • Common Carrier Delay: Offers a fixed payout if the departure of the scheduled common carrier/ public carrier is delayed by the specified hours in the policy schedule.

  • Missed Connecting Flight: Get reimbursement for official cancellation charges and additional cost incurred to proceed with your planned trip in case you fail to access a connecting flight due to delayed arrival of the previous flight, provided delay exceeds 3 hours.

  • Trip Interruption and Curtailment: Covers cancellation costs and extra transportation expenses if your trip is interrupted and you need to return home early.

Cruise Cover

  • Cruise Interruption: Get reimbursement for alternate travel bookings if you suffer an unexpected injury or illness on the cruise that requires hospitalisation on foreign land.

  • Missed Shore Cover: Get a fixed amount if the ship you are traveling on skips any shore stop listed in your original travel itinerary.

Other Covers

  • Personal Liability: Covers legal liability for accidental death, injury, or property damage to a third-party during your trip.

  • Car Rental Cover: If you’ve rented a car and it gets damaged or stolen, we’ll cover the costs as per your policy terms.

  • Language Interpreter: Get reimbursed for expenses incurred to hire an interpreter if you are hospitalised while on a trip.

  • Pet Care and Veterinary Hospitalisation: Get reimbursed for medical expenses incurred when your pet is injured whilst on the trip or under care at home country.

Show more

Note: Please go through the policy wordings for detailed information about travel insurance inclusions.

What's Not Covered Under a Travel Insurance Policy?

Travel insurance exclusions are specific situations or conditions that are not covered by your policy. Knowing what’s not covered helps you to decide whether the policy is the best choice for your trip and budget. Here are some common travel insurance policy exclusions:

Medical Exclusions:

  • The insured travelling against medical advice, awaiting specific treatments, with terminal prognosis, seeking treatment, or involved in military/naval operations

Behavioural & Legal Exclusions:

  • Anxiety, stress, depression, or venereal diseases.

  • Intentional self-injury, suicide, or intoxication

  • Fraudulent claims, false declarations, or wilful damage by the insured

  • Involvement in murder, assault, or criminal acts

Activity-based Exclusions:

  • Professional/semi-professional sports without prior declaration

  • Participation in hazardous/adventure sports (unless premium is paid for coverage)

Travel & Duration Limits:

  • Events before the trip starts or after it ends

  • Overseas trips exceeding 90 days on an immigrant visa

  • Claims below the deductible or time excess in the policy schedule.

Other Exclusions:

  • War, rebellion, riots, or government actions.

  • Nuclear radiation or contamination.

Note: There are cover specific exclusions apart from general exclusions which need to be referred to. The details are available in policy wording.

No GST on Travel Insurance

Travel insurance just got 18% cheaperT! The 18% Goods and Services Tax (GST) on premium has been removed from individual and family travel policies. Now, you pay only the base premium and no additional taxes. This makes travel insurance more affordable, giving you essential protection for medical emergencies, trip delays, cancellations, lost baggage and more, at a lower cost.

Does ICICI Lombard's Travel Insurance Policy Cover COVID-19?

Yes, our travel insurance offers COVID-19 coverage so that you can travel stress-free. The benefits include:

  • Medical Hospitalisationi: We pay for both in-patient and out-patient hospitalisation expenses incurred due to COVID-19.
  • Trip Cancellation: We cover your trip cancellation if your immediate family member (e.g., parent, spouse, child) is hospitalised due to COVID-19.
  • Hospital Cash Allowanceu We provide you with daily hospital cash allowance for your COVID-19 hospitalisation abroad.
Does ICICI Lombard's Travel Insurance Policy Cover COVID-19?

What are the Eligibility Criteria for Buying Travel Insurance Policy?

With ICICI Lombard, you can create the best travel insurance coverage for you and your family by choosing from the flexible cover options we offer. But before you do that, here are some eligibility criteria for buying travel insurance online:

  • Age: Our travel insurance policy provides coverage for individuals of all ages, from 0 to 85 years, with pricing tailored to each age group.
  • Plan Type: Travel insurance policy can be purchased separately by an individual or can be bought for an entire family as a family travel plan.
  • Nationality: All Indian citizens can buy travel insurance online for their international trip.
  • Medical Conditions: Disclose all your pre-existing conditions, if any, before buying a travel insurance policy.
  • Timing: Travel insurance should be purchased before the start of your trip. Insurers don’t issue travel insurance after the trip has started.

Travel Insurance for Different Types of Travellers

Choose the best travel insurance that keeps you protected, no matter where you go.

How to Compare Travel Insurance Plans Online

How to Compare Travel Insurance Plans Online
  • Check Sum Insured: Check whether the sum insured is adequate for your destination. Medical costs in some countries like the USA can be significantly higher.

  • Compare Coverage: Look beyond basic medical coverage. The best travel insurance policy offers coverage for trip cancellation, passport loss, cruise interruption, etc.

  • Review Optional Covers: Some travel insurance online offer the option to enhance the policy with covers for adventure sports, car rental, etc.

  • Understand Deductibles: Carefully review what’s covered and the applicable deductible for the same. This will help to avoid surprises later.

  • Claim Procedure: Ensure that the insurer has a simple digital claims process and 24x7 international assistance to make your life easier during emergencies.

Advantages of Buying ICICI Lombard's Travel Insurance Policy

  • Affordable Premiums: Get the best travel insurance coverage at premium starting at just ₹22/dayS (with zero GST). Enjoy value-driven travel protection based on your needs.
  • Comprehensive Medical Coverage: Get world-class medical coverage wherever you travel. Our travel insurance offers cover for hospitalisation, emergency dental treatment and more.
  • Extensive Trip Protection: Our travel insurance enables you to stay protected against common travel disruptions like common carrier delays, checked-in baggage loss/delay, etc.
  • Customisable Coverage: You can customise our travel insurance to suit your itinerary by opting for optional covers like adventure sports cover, pre-existing disease cover, etc.
  • Claim Assistance: Get dependable assistance no matter where you are. Get 24×7 support when you need it most, even while abroad.

Things to Consider While Buying Travel Insurance Online

Buying travel insurance online is quite simple but finding the best option available in the market requires careful comparison. Here are some tips to choose the right plan for you:

  • Evaluate Your Needs: Don’t just focus on the travel insurance premium. Start by evaluating your needs - Your age, trip destination, trip duration, and travel purpose (leisure, business or study) determine the coverage you require.
  • Check Coverage Offered: Carefully review the coverage scope, especially medical expenses, trip cancellation and baggage protection. Also, go through the policy exclusions and deductibles mentioned in the policy wording.
  • Check Reviews and Ratings: Visit the website of different insurers and look at their customer feedback and service ratings. This will give you an idea of the insurer’s reliability and responsiveness.
  • Claim Settlement Ratio: Find out the insurer’s claims settlement ratio and quality of service. This will help you understand the insurer’s ability to honour genuine claims efficiently.

Why Should You Purchase Travel Insurance Policy Online?

Because it’s quick, simple and hassle-free! Here are some of the key benefits of buying a travel insurance policy online:

How to Buy a Travel Insurance Policy Online?

Want to secure your upcoming international plan? If yes, then just follow these steps to buy our travel insurance policy:

  • 1

    Enter Details:

    Start by sharing your travel type, destination, dates and basic personal details here. This will help us generate a quote.

  • 2

    Select Plan:

    Based on your inputs, we will recommend different travel insurance plans for you. You can also opt for add-ons to customise your policy.

  • 3

    Pay Securely:

    After completing your KYC, pay the premium using our secure payment gateway.

  • 4

    Download Policy:

    You’ll get your policy documents on your registered email ID and phone number.

Buy Travel Insurance Now

What are the Documents Required to Buy Travel Insurance?

You can easily buy travel insurance online by providing some basic details. These include:

  • Personal Details: Share your personal details like your name, age, date of birth, contact information and nominee details
  • Travel Details: Provide details related to your international trip, including destination, travel dates and duration.
  • Government ID: Submit your identity proof documents like Aadhaar Card/PAN card and Passport.

You can also refer to our travel insurance rate chart.

What are the Documents Required to Buy Travel Insurance?
How to Calculate Travel Insurance Premiums Online?

How to Calculate Travel Insurance Premiums Online?

You can calculate travel insurance premiums online with the help of an online calculator. Input your details, including age, pre-existing diseases, etc., choose the type of coverage needed, and select your destination to calculate premiums. Here’s how these details are used to calculate your travel insurance premium:

  • Age of traveller: Medical risks increase with age. That’s why travel insurance premiums tend to be higher for senior travellers.
  • Number of Travellers: A travel insurance policy covering multiple members typically has a higher premium. A family policy will have a higher premium than an individual policy.
  • Coverage Amount: Higher sum insured means higher protection against medical and travel-related expenses. As the coverage increases, the premium also increases.
  • Geography: Travel insurance premiums also depend on the country or region you are travelling to. Destinations with higher healthcare costs tend to have a higher premium.
  • Trip Duration: The longer your international trip, the higher the risk exposure. Therefore, longer travel periods generally result in higher premiums.
  • Type of Coverage: Different travel insurance policy types have different pricing structures. For example, family travel insurance and multi-trip travel insurance may have different base rates.

You can also refer to our travel insurance rate chart.

Factors That Affect Your Travel Insurance Premium

Factors Details
Age Older travellers are more likely to require medical assistance, which may increase the cost of travel insurance coverage.
Destination Healthcare expenses and travel risks differ from one country to another. Premium tends to be higher for regions with expensive medical systems.
Travel Duration Travel insurance premium is linked to the number of days you need protection. A longer journey generally means a higher premium.
Number of Travellers Your premium is also calculated based on the number of individuals covered under the travel insurance policy.
Sum Insured Selected Choosing a larger coverage limit increases the insurer’s liability and, in turn, the payable premium.
Add-ons Opted Opting for optional covers can enhance your travel insurance coverage but it can also increase your premium.

Tips to Lower Your Travel Insurance Premium

What is the Claim Procedure for Travel Insurance Policies?

Even if you have the best travel insurance policy, dealing with unpleasant incidents on your trip might be difficult if you are unaware of the claim procedure.

  • Inform Us: To initiate a claim during an emergency on your trip, you will first need to inform us. You can call us at +91 124 4498778 or email us at icicilombard@falck.com.
  • Submit Documents: Post intimation, you will have to provide the supporting documents related to your claim.
  • Claim Processing: Following your submission, we will evaluate the details and the documents and come back on your claim.
  • Track Claim: You can easily track your travel insurance claim on our website or our IL TakeCare App.

For more information, click here.

Claim Procedure for Travel Insurance

What are the Documents Required for Travel Insurance Claims?

You need to submit different documents for different categories of travel insurance claims. You can submit these documents via our website or our IL TakeCare App.

Claim Type Documents Required
Medical Expenses Claims
  • Claim form
  • Flight tickets or boarding pass
  • Medical records, prescriptions, consultation papers.
  • Invoices or payment receipts
  • Bank account details
Trip Cancellation Claims
  • Claim form
  • Initial/unused ticket with fare
  • Refund/no show document issued by airline
  • New ticket with fare
  • Bank account details
  • Medical records, prescriptions, consultation papers (if required)
Missed/Cancelled Flight Claims
  • Claim form
  • Bank account details
  • Flight tickets or boarding pass
  • Confirmation of delay with reason from the airline
  • Initial itinerary/schedule of flights
  • Initial/unused flight ticket with fare
  • Refund/no-show document issued by airline
  • New flight ticket with fare
Baggage Claims
  • Claim form
  • Bank account details
  • Flight tickets or boarding pass
  • PIR (Property Irregularity Report)
  • FIR or police report or police complaint copy (if required)
  • Photo of the damaged baggage.

For more details, please go through the policy wordings or click here.

How to Avoid Travel Insurance Claim Rejection?

How to Avoid Travel Insurance Claim Rejection?

Your travel insurance claim can be rejected due to incomplete information or policy breaches. Follow these tips to avoid travel insurance claim rejections:

  • Disclose Information:

    Provide correct details about your age, destination, travel dates and medical conditions while buying travel insurance online.

  • Understand Coverage:

    Carefully go through inclusions and exclusions in your travel insurance policy to avoid claiming for non-covered events.

  • Inform Insurer Immediately:

    Notify your insurance company or assistance team as soon as possible about your travel insurance claim.

  • Gather Documents:

    Collect all important documents like medical bills, prescriptions, FIRs, PIRs, flight tickets or boarding pass.

  • Follow Claim Procedure:

    Inform your insurer and submit documents within the stipulated time. Don’t file a claim for excluded activities.

Can You Extend Your Travel Insurance Policy?

Yes, you can easily extend your international travel insurance policy. Just ensure you request the extension before your existing policy expires. Here’s how you can extend your policy.

1

Visit our website or IL TakeCare App. You can also call us on 1800 2666.

2

Choose “Extend Existing Policy” on the website or tap on “Edit Policy Details” in the app.

3

Complete and acknowledge the Good Health Declaration Form.

4

Select the additional number of days required and pay the applicable premium to complete the process.

Extend My Policy

Busting Common Travel Insurance Myths Before Your Trip

FAQs on Travel Insurance

  • General
  • Coverage
  • Premium
  • Claims
  • Extension

How does travel insurance protect me during medical emergencies abroad?

Travel insurance provides coverage for hospitalisation expenses, emergency dental treatment, medical evacuation and repatriation based on policy terms and conditions.

What risks do Indian travellers usually overlook while travelling internationally?

Some of the commonly overlooked risks include baggage delays/loss, trip interruption, missed/cancelled flights, etc.

Is travel insurance useful even if I am travelling for a short duration?

Yes, because travel insurance covers a range of medical and trip-related contingencies, which can happen even during short international trips.

Can one travel insurance policy cover multiple countries in a single trip?

Yes, you just need to list all the destinations you plan to visit while buying your travel insurance policy. This ensures you’ll be covered for your entire multi-country trip.

What happens if I travel without international travel insurance?

Travel insurance provides coverage for sudden medical expenses and travel-related losses, thereby ensuring you can travel worry-free. Besides, many countries have made travel insurance a mandatory requirement for their visa process.

Does travel insurance offer assistance beyond medical emergencies?

Yes, travel insurance also offers coverage for common carrier delay, damage to baggage during transit, passport loss, personal accidents and more.

How early should I buy travel insurance before my trip?

While it’s best to buy travel insurance as early as possible, you typically need to purchase it at least 1–2 days before your departure for the policy to be valid.

Can I buy travel insurance for parents travelling without me?

Yes, you can purchase a travel insurance policy for parents travelling independently. Just ensure to provide all the details accurately.

Is travel insurance valid if my travel dates change after purchase?

Yes, you can modify your travel dates after the policy purchase. You can also extend your travel policy, subject to payment of additional premium and underwriting rules.

Is travel insurance mandatory for everyone?

Travel insurance is mandatory when you want to visit certain countries (like Schengen countries). However, it is highly recommended to have travel insurance to secure yourself against travel-related risks.

Do I need to buy travel insurance for short trips as well?

Yes. It is always good to be insured against the unpredictable - like lost passport/baggage or medical emergency. Travel insurance will help you tackle such situations with ease.

What happens if my travel insurance expires?

If your travel insurance policy expires while you’re still on your international trip, then you will no longer be covered for different travel and medical-related contingencies. That’s why it is important to ensure that your travel insurance covers the entire duration of your trip abroad.

How can I cancel my travel insurance policy?

You can easily cancel your travel insurance before your trip start date. Just get in touch with us via our toll free number 1800 2666, email ID customersupport@icicilombard.com or the IL TakeCare App.

Are outpatient medical expenses covered under travel insurance?

Yes, if you opt for Outpatient Treatment for Illness and Injury Add-on. This add-on cover is available under our TripSecure+ travel insurance policy.

Will my policy cover treatment taken at non-network hospitals overseas?

Yes, travel insurance also covers emergency treatments undertaken at non-network hospitals abroad.

Does travel insurance cover theft of valuables like laptops or mobile phones?

Yes, but only if the insured member has opted for the Electronic Equipment Loss add-on. The coverage offered is subject to policy terms and conditions.

Are adventure activities automatically covered?

No, adventure activities are only covered under the Adventure Sports add-on.

Are airline delays and missed connections covered under the policy?

Yes, travel insurance covers common carrier delays and missed connections subject to policy terms and conditions.

Will my policy cover emergency dental treatment during travel?

Yes, our travel insurance covers emergency dental treatment for sudden acute pain.

Does travel insurance cover baggage delay beyond a specific number of hours?

Yes, travel insurance offers a fixed allowance when your checked-in baggage is delayed by the airline by more than six consecutive hours.

Are ambulance charges abroad covered under travel insurance?

Yes, if the ambulance services are medically necessary and within policy limits.

Will my travel insurance cover any pre-existing disease?

Our TripSecure+ travel insurance provides coverage for pre-existing conditions via the Pre-existing disease add-on cover.

What is accidental death coverage in travel insurance?

Under this cover, a lump sum amount is paid if the insured dies or becomes disabled while getting on, off, or traveling in a public/common carrier during the policy period.

What is the validity period of travel insurance?

The validity of your travel insurance depends on your trip duration. It usually starts from your date of departure and ends when you return. For more details, read the policy documents.

Why does travel insurance cost vary for different countries?

Travel insurance premium depends on the current medical costs and risk exposure in the selected travel destination.

How does traveller age impact travel insurance pricing?

Age is one of the primary factors that affects travel insurance premium. Old age is associated with higher medical risk and therefore, it attracts a higher premium.

Does trip duration impact the final premium amount?

Yes, longer trip duration can increase premium proportionately.

Can add-on covers increase the travel insurance premium?

Yes, since add-ons are subject to payment of additional premium.

Is GST exemption applicable on international travel insurance premiums?

The GST exemption is applicable to retail travel insurance policy (individual and family travel policy) – single-trip travel insurance and multi-trip travel insurance.

How much GST do I have to pay on travel insurance premium?

If you are buying an individual or family travel insurance policy, you don’t have to pay any GST on the premium. Earlier, 18% Goods and Services Tax (GST) was applicable but that has been removed from 22nd September 2025 by the GST Council of India.

Does the GST exemption affect my coverage?

No, it doesn’t affect your insurance coverage. The removal of the Goods and Services Tax (GST) only reduces tax paid on the premium. So, you only pay the base premium amount and no additional taxes.

Do I have to apply or opt in to get the GST exemption?

No, 0% GST is applied automatically when you buy a single-trip or multi-trip travel insurance policy.

Who should be informed first in case of a medical emergency abroad?

Immediately inform your insurer and 24x7 international assistance provider in case of emergencies abroad.

What mistakes commonly lead to rejection of travel insurance claims?

Some common mistakes for claim rejection include non-disclosure of important details, incomplete documents, or claims outside policy period.

Can claims be raised digitally while travelling internationally?

Yes, you can easily raise claims online via our website or our IL TakeCare App.

Which documents are required for baggage delay or loss claims?

You need to submit your bank details, flight tickets/boarding pass and PIR for baggage delay-related claims. Meanwhile, for baggage loss-related claims, you just need to submit your bank details and FIR/policy complaint copy.

Can multiple claims be filed under the same travel insurance policy?

Yes, you can file multiple valid claims under a single travel insurance policy as long as each claim falls within the policy’s coverage terms and limits.

How long does travel insurance claim settlement usually take?

Insurers need to inform about your travel insurance claim acceptance or rejection within 7 days of receiving your claim submission.

What happens if I exceed the sum insured during treatment abroad?

You will have to bear the medical treatment expenses that goes beyond the sum insured.

Are there limits on the number of times a travel policy can be extended?

You can extend your travel insurance policy as many times as you want. However, you can extend your policy only if the total policy is less than or equal to 360 days.

Is policy extension available for all travel insurance plans?

Yes, policy extension is available for all travel insurance policies.

Is a medical check-up required for extending a travel insurance policy?

Policy extension requires a Good Health Declaration.

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